280+ reviews across Google, BBB, and Trustpilot. Here's the unedited version.
I had to sell my mom's place in Beacon Hill after she passed. Everything felt overwhelming. Sarah came over, sat in the kitchen with me, and we figured it out together. They closed in 11 days and didn't ask me to fix a single thing. They even helped donate her furniture.
Two were aggressive lowballs from out-of-state companies, one had hidden fees buried on page seven. Good Neighbor's offer was simple, fair, and exactly what they said it would be at closing. No surprises. Refreshing.
I inherited a property in Wallingford and live in Houston. I was dreading flying back and forth. Maria coordinated everything by phone and email. We did the closing remotely. The wire hit the next morning. I'm still kind of stunned at how easy it was.
Got the written offer for $612K. Inspection found some foundation settling. I expected the standard "we have to drop the price by $40K." Nope. They closed at $612K. That's how it should work.
I'd never sold a house before and there are scams everywhere in this space. I had a dozen questions and probably came across as paranoid. David walked me through every line of the contract. Took two phone calls and an hour. I never felt rushed.
We were tired landlords. The tenants were fine but we just didn't want to deal with the property anymore. Good Neighbor bought it as-is, kept the leases in place, and we walked away. They handled the transition with the tenants — we didn't have to do a thing.
We were 90 days behind. The bank was sending letters. We called Good Neighbor on a Friday, they walked the property Monday, and we closed two weeks later. They worked directly with our lender on the payoff. We even walked away with $14K in equity that we didn't expect.
Most cash buyers want to close in 7 days. I needed 45. Good Neighbor said no problem and held the closing exactly when I asked. We even pushed back another week when our new place's closing got delayed. They never charged us anything for the flexibility.
Everything went well. The number was 8% below what I'd hoped for, but they explained why (the comps just weren't there). I went with them anyway because of the certainty. Honest team. The one star I'm taking off: I wish they'd offered a sliding scale based on closing timeline. But that's nitpicking.
My dad lived alone in a Magnolia rambler for 40 years and was a borderline hoarder. I was dreading dealing with the contents. Good Neighbor said leave it all. They closed, then donated everything they could and disposed of the rest. I did not have to lift a finger.
Sold our Queen Anne home to them in October. Sarah was kind, thorough, and never pushy. The price was fair given the condition (we hadn't updated the kitchen since 1998). Closing was anticlimactic in the best way. We've recommended them to two friends already.
We expected to sell to them. After looking at the comps, Sarah called and said "you'll get more by listing — here's what I'd do." She was right. We listed and netted $80K more. They lost the deal but earned my respect forever. When my parents need to sell, we're calling Good Neighbor first.
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